Dell EMC - Dell EMC Premium
Extended service agreement (renewal) - parts and labor - on-site - 24x7 - response time: 4 h
Dell EMC
30292213H - 1
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Dell EMC Premium - extended service agreement (renewal) - on-site |
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labor |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Extended service agreement - parts and labor - on-site - response time: 12 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Extended service agreement - parts and labor - on-site - response time: NBD - severity level 3/4 ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - web support - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday |